Recently alot of articles have popped up regarding local councils using facebook (i.e. Dave Briggs & Simon Wakeman to name a few) to engage with citizens. Its a really great time for local government to get involved with new means of communication and engagement with their customers.
Examples of citizens mixed reaction to UK local councils on twitter including a podcast.
Liz Azyan (Doctoral Researcher – PhD, Royal Holloway, University of London) holds a Diploma in Computer Science, a 1st class BSc (Hons) degree in Business Computing (2003 – Best Student) both from MARA University of Technology (Malaysia) and a Distinction in MSc in Business Information Systems (2005) from Royal Holloway, University of London.
